The Telus Mobile Health Bus

The Sanguen Mobile Health Clinic, funded by Telus Health, opened its doors in January of 2020. The Mobile Health Clinic is an extension of the excellent harm reduction, outreach and health work Sanguen has been offering the region for years. The Telus Health Mobile Health Clinic brings to life that phrase “Meeting people where they are at” by offering low-barrier primary care health services to the community’s most marginalized – individuals experiencing chronic poverty, homelessness, substance use and mental health challenges in Kitchener and Cambridge.

In mid-March 2020, Ontario experienced the first province wide lockdown due to COVID-19. Sanguen’s Mobile Health Clinic responded to the community needs created by this pandemic and quickly adapted its services to offer COVID-19 testing for people experiencing homelessness or who are precariously housed.

Sanguen is so very excited and grateful to be able to offer this kind of low-barrier medical and mental health care to the community. An undertaking of this magnitude can only be achieved by the work of many hands, and Sanguen would like to warmly thank community partners for their on-going support. Alongside Telus Health as a Community Partner, Sanguen would like to thank the Kitchener Downtown Community Health Centre (KDCHC), Lang’s Farm, the Working Centre, the Inner City Health Alliance and the Waterloo Wellington LHIN.

What Does the Telus Mobile Health Bus Offer?

The Mobile Clinic offers essential primary medical and mental health services, and works closely with outreach and other organizations to strengthen networks of care and support. The Bus is staffed with a nurse practitioner, a nurse and a social support coordinator to offer interdisciplinary care and support. A special focus is placed on offering services with dignity and respect and building relationship.

The Bus is equipped with TELUS Health’s electronic medical record (EMR) and wifi network. This means that medical and mental health data can be collected and stored over time and offer better continuity of care for patients who previously had undocumented health histories.

Primary Care Telus Bus Schedule September 2021

  • Monday
  • Mondays – Kitchener

    10:30 to 12:00: Healing of the Seven Generations (300 Frederick St)

    1:00 to 4:30: A Better Tent City (49 Ardelt Ave)

  • Tuesday
  • Tuesdays – Cambridge

    10:30 to 12:30: The Vineyard (147 Elgin St)

    1:00 to 4:30: Drop-in (150 Main Street)

    Nurse Practitioner available for consult through the Harm Reduction Van from 4:30 to 5:30

  • Wednesday
  • Bus does not run on Wednesday, but nurses are available by telephone
  • Thursday
  • Thursdays – Kitchener

    12:30 to 4:00: A Better Tent City (49 Ardelt Ave)

    5:30 to 7:00: Weber Inn (1455 Weber St)

    7:00 to 8:00: Ray of Hope (759 King Street East)

  • Friday

We Need Your Support

Community support is crucial to the success of The Telus Mobile Health Bus. As a registered charity, Sanguen will provide a tax receipt for your donations. You can donate to The Telus Mobile Health Bus various ways through our Donations Page