What Is the Mobile Primary Care Bus?

The Mobile Primary Care Bus, powered by TELUS Health, launched January 2020. The Bus is an extension of the excellent work that Sanguen has been offering the region for years. The Bus works through a harm reduction lens, offering low barrier health care to folks within the Region of Waterloo who are precariously housed or unhoused and are negatively affected by the social determinants of health.

TELUS Health for Good

The Telus Mobile Primary Care Bus (previously Telus Mobile Health Bus) is a part of the TELUS Health for Good program which helps connect underserved individuals to the heath care they need across Canada. The Bus is equipped with TELUS Health’s electronic medical record (EMR) and TELUS Wi-Fi. This means that medical and mental health data can be collected and stored over time and offer better continuity of care for patients who previously had undocumented health histories. To learn more about the TELUS Health for Good program visit: TELUS Health for Good.

Bus Team Members

The Bus is staffed with a Nurse Practitioner, Registered Nurse and two social support workers. The bus is also supported by Infectious Disease Physician, Dr. Steingart, who offers Hepatitis C treatment right off of the Bus

Services Provided:

Testing and Treatment

  • Sexually transmitted infections including

  • Hepatitis C, HIV, Syphilis, Chlamydia, Gonorrhea

  • Pregnancy, including follow up care

Social Support

  • Support for appointments and connection to community resources

  • OW/ODSP, Harm reduction, ID

Primary Care

  • Preventative Healthcare

  • Screening and management of chronic disease

  • Referrals to specialists


  • IUD and Implant insertions/removals

  • Injectable, oral, patch and ring

  • Emergency Contraception

Urgent/Episodic Care

  • Respiratory Illness

  • Infections and abscesses

  • Suture/Staple Removal

  • Dental Infections

Hep C

  • Testing and Treatment


  • Covid, Flu, Hep A/B, Pneumonia, Tetanus

Primary Care Telus Bus Schedule

  • Monday
  • Mondays – Kitchener

    10:30am-12:00pm: Healing of the Seven Generations, 300 Frederick St

    1pm-4:30pm: A Better Tent City, 49 Ardelt Ave

  • Tuesday
  • Tuesdays – Cambridge

    10:30-12:30: The Vineyard, 147 Elgin St

    1pm-4:30pm: Drop-In, 150 Main St

    3:30pm-5:30pm: NP available via phone at Cambridge Food Bank and the Bridges

  • Wednesday
  • Available by Phone
  • Thursday
  • Thursdays – Kitchener

    12:30pm-3:30pm: A Better Tent City, 49 Ardelt Ave

    5pm-7:30pm: Weber Inn, 1455 Weber St E

  • Friday

We Need Your Support

Community support is crucial to the success of The Telus Mobile Health Bus. As a registered charity, Sanguen will provide a tax receipt for your donations. You can donate to The Telus Mobile Health Bus various ways through our Donations Page

Contact Us

o Learn more about the Mobile Primary Care Health Bus, Call 519-603-0223, or email info@sanguen.com