Kitchener, Waterloo & Cambridge Area

29 Young Street East
Waterloo, Ontario N2J 2L4 (Google Map)
Telephone: 519-603-0223
Fax: 519-888-6422

Wellington, Dufferin & Guelph Area

176 Wyndham Street North
Guelph, Ontario N1H 8N9 (Google Map)
Telephone: 877-351-9857
Fax: 519-888-6422


About Treatment

If you have been diagnosed with Hepatitis C, the clinical staff at Sanguen will meet with you to discuss treatment.

A lot of things have changed about treatment recently. There are several different medications used for the treatment of Hepatitis C – and medications continue to improve! Many of the newer medications have fewer side effects, do not require a lengthy treatment, and are much more effective.

The clinical staff at Sanguen will talk to you about which medications are appropriate for you, any side effects that you might experience, and how to manage those side effects. During treatment, they will meet with you regularly to check how the virus is responding to treatment.

For an overview of treatment, medications, side effects, or important things to know when you have completed treatment, please click here to visit the Catie website.

If you are being treated for Hepatitis C, it’s important that you come to all of your appointments and talk to our clinical team about how you’re feeling. Many side effects from the medication can be very easily treated.


Treatment Costs and Coverage

You may have heard that hepatitis C medications are very expensive. If you have questions about the cost of treatment, about whether you can afford treatment, or about whether you’re eligible for assistance, please talk to us. We are often able to help patients to obtain coverage.

At Sanguen, we can help you to understand your options, what’s available to you, how to apply for assistance, and/or how to contact your insurance company.

If you’d like to read some information about hepatitis C medication costs and coverage, please visit


How do I know if my treatment is working?

Our team will request blood tests to measure the amount of virus in your blood.

Blood tests are done at set times in order to check your response to treatment, and to make sure your body is handling the treatment well.  If there are any concerns about your treatment, the clinical team can intervene if necessary.

The goal of treatment is to get a sustained virologic response (SVR) which means the virus cannot be detected in your blood six months or more after completed Hepatitis C therapy.


Do I need to come to all of my appointments?

It is very important that you keep all scheduled bloodwork appointments and the appointments with our clinical team. If you are unable to attend an appointment, or if you forget an appointment, please call us as soon as possible to reschedule.


Will I respond to treatment?

There is no way of telling in advance if you will respond to therapy. Over time, on treatment, the virus may be decreased to a level so low that it cannot be measured by blood tests. If the virus cannot be detected in your blood six months after completion of treatment you are considered to be a sustained responder.


What if I do not respond to treatment?

Some people do not respond to therapy. Also, different people respond at different stages of treatment, some earlier and some later.

Sometimes people respond poorly and it is not helpful to continue treatment. With the help of blood tests our clinical team will decide if it is best to stop.

It is important to maintain a positive attitude. Remember, Hepatitis C usually takes a very long time to progress and the disease does not progress in everyone.

It is also good to know that at this time many scientists are working on new medications for the treatment of Hepatitis C.

If you do not respond to treatment, or you respond poorly and need to stop, our team will continue to work with you to manage your liver health.